7c77's Commitment to Responsible Gaming
When gambling moves beyond entertainment and becomes a problem, taking the right steps matters most. 7c77 wants every member to play safely and mindfully — for themselves and for their family.
Gaming is Entertainment — Not a Burden
At 7c77 — slots, live casino, cricket betting or fishing games — everything is built for members to enjoy. But like any form of entertainment, gambling and betting has its limits. Recognising those limits yourself is the first condition of responsible gaming.
Betting is never a guaranteed source of income. Every bet carries the possibility of winning or losing. 7c77 asks members — only play with money that, if lost, will have no impact on your daily life. It is wise not to put even a single taka beyond your entertainment budget into play.
Under our Terms and Conditions, members must be at least 21 years old to register on the platform and take part in any betting or casino activity. Creating or using an account by minors is strictly prohibited.
The principles of responsible gaming are also reflected in our Privacy Policy — by keeping your information secure and handling it with care, we aim to maintain a safe environment.
Ask yourself a few questions before you play: What budget have I set for today? Am I feeling the urge to deposit again after a loss? Am I neglecting work or family responsibilities because gambling is on my mind? If the answers to these questions cause concern, use the tools below.
Tools to Keep Yourself Protected
7c77 provides a number of practical tools that members can activate at any time. These tools put control in your hands — without waiting for anyone's approval.
Set Deposit Limits
Set a maximum daily, weekly or monthly deposit amount. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour wait.
Session Time Limits
Decide in advance how long you will play in one sitting. When the time is up, the system will automatically end the session, so that fatigue or emotion does not lead to extra playing time.
Take a Break
If you feel you need to pause, put your account on a temporary break for anywhere from 24 hours to 30 days. During this time you will not be able to log in or make deposits.
Self-Exclusion
If you feel a longer break is needed, choose self-exclusion for a set period or permanently. This step fully deactivates your account and cannot easily be reversed.
Direct Support
Contact our 24/7 live chat to activate any tool or to share any concern. Our support team responds in Bengali.
Reality Reminders
During long sessions you will receive periodic break reminders, so you stay aware of how long you have been playing and how much you have spent.
Adults Only
The 7c77 platform is for members aged 21 and above. Parents are advised to enable parental controls on their devices so that minors cannot access the account. If we learn that a minor has been using an account, it will be permanently closed.
Warning Signs of Problem Gambling
If any of the following situations seem to apply to you or someone you know, take a break right away and seek support.
Urge to Recover Lost Money
Placing ever-larger bets after a loss to try to make up the difference — this is the most common warning sign.
Spending Beyond Your Budget
Continuing to play after your entertainment budget is gone, or using money set aside for essential expenses on betting.
Hiding It from Family
A tendency to conceal gambling from family or friends, or to lie about it.
Impact on Sleep and Daily Life
Staying up late to play, losing focus at work or studies, and withdrawing from social life.
Anxiety and Stress
Feeling uneasy or anxious when unable to play, or using gambling as a temporary escape from stress.
Betting with Borrowed Money
A tendency to borrow from friends, family or other sources to fund gambling.
Request Self-Exclusion
If you feel it is time to stop, fill in the form below. Our support team will process your request and deactivate your account within the specified time. No promotional messages will be sent during self-exclusion.
For direct support, contact us via live chat or email — anytime, in Bengali.
Support Email: [email protected]
Self-Exclusion Request
Where to Find Support
Problem gambling is a serious matter — you do not have to face it alone. Various sources of support are listed below.
7c77 Live Chat
Bengali support is available seven days a week, twenty-four hours a day. Discuss anything — deposit limits, a break, or self-exclusion.
Email Support
If you prefer to communicate in writing, contact us by email. The team responds in both Bengali and English.
Family and Friends
Talk openly with the people close to you. Support from family can help reduce stress and make it easier to reach the right decision.
Professional Counselling
Seek help from a mental health specialist or counsellor. Various mental health centres in Bangladesh provide professional counselling.
Protecting Minors
If children or teenagers use your device, install parental control software. Never share your 7c77 account password and always log out of your account. Preventing minors from gaining access is every guardian's responsibility. You can find more details on this in our FAQ.