7c77's Privacy Policy

This Privacy Policy ("Policy") applies to the 7c77 platform and its related services. When you use the 7c77 website, create an account, or use any of our services, you agree to the terms of this Policy. The detailed terms for creating an account and using the services are described on our Terms and Conditions page.

The main purpose of this Policy is to ensure the protection of members' information and to maintain transparency. We believe your personal information is your asset — and we take full responsibility in how it is stored and used.

1. Information Collection

7c77 may collect the following types of information from its members:

1.1 Registration Information

When you create an account, we collect your name, mobile number, email address, date of birth, and password. This information is essential for verifying your identity and securing your account.

1.2 Financial Transaction Information

During deposits or withdrawals, the reference number and amount of mobile banking transactions are recorded. 7c77 does not directly collect your mobile banking PIN or password.

1.3 Technical Information

Information about your device type, operating system, browser version, IP address, and session activity is logged automatically. This information is used for platform security monitoring and technical support.

1.4 Cookies and Similar Technologies

Cookies are used on the 7c77 website. Cookies are used to remember your browsing preferences and to simplify session management. You can disable cookies from your browser settings if you wish, but this may affect the functionality of some services.

2. Purpose of Using Information

The collected information is used for the following purposes:

• Managing your account and verifying login.
• Processing deposit and withdrawal transactions.
• Delivering information about bonuses and promotional offers.
• Managing customer service and providing technical support.
• Detecting fraud, securing accounts, and monitoring suspicious activity.
• Improving platform quality and enhancing the user experience.
• Complying with applicable laws and regulations.

7c77 never sells your information to third parties. However, limited information may be shared with trusted technology providers who assist in running the service, and they are also bound by the same standard of privacy policy.

3. Information Security Measures

7c77 takes industry-standard technical and administrative measures to protect your information:

3.1 Encryption

All communication on the site is encrypted via SSL (Secure Sockets Layer) technology. This makes it impossible for unauthorized parties to access your information during transmission.

3.2 Access Control

Only authorized staff can view the necessary information within 7c77's internal systems. Staff access is limited to the scope of their responsibilities.

3.3 Monitoring

Continuous security monitoring is in place on the platform. If suspicious login attempts or unusual activity are detected, immediate action is taken.

3.4 Data Retention Period

Your personal information is retained for as long as your account is active or as needed to provide the service. When an account is closed, information is deleted after the period required by applicable legal obligations.

4. Sharing Information with Third Parties

7c77 may share information with third parties in the following limited circumstances:

• Payment Processing: Transaction information required to complete deposits or withdrawals via bKash, Nagad, and Rocket is passed to the relevant mobile financial service provider.
• Technology Providers: Technology companies that assist in running the platform are bound by strict confidentiality agreements.
• Legal Obligations: Information may be provided in accordance with legal orders from competent authorities.
• Fraud Prevention: We may cooperate with security agencies to prevent fraudulent activity.

Outside of the above reasons, 7c77 does not provide your information to third parties for any commercial purpose.

5. Your Rights

As a member of 7c77, you have certain basic rights over your personal information:

5.1 Right to Access Information

You may request to view the personal information stored in your account. This request can be made via live chat or email.

5.2 Right to Correct Information

If any information in your account is incorrect, you may request a correction. The correction process will begin after your identity is verified.

5.3 Right to Close Account

You may request to close your account at any time. Once the account is closed, your information will no longer be used except as required by legal obligations. Information on responsible gaming and the Responsible Gaming policy is described in detail on a separate page.

5.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages from 7c77, you may contact the support team at any time to opt out.

6. Protection of Minors

The 7c77 platform is not for anyone under the age of 21. We do not knowingly collect information from persons under the age of 21. If it is found that a member provided a false age during registration, that account will be closed immediately.

We believe age verification is an essential step in ensuring responsible gaming. If a parent suspects their child is using this platform, please contact our support team immediately.

7. Third-Party Links and External Services

While using the 7c77 platform, you may be connected to third-party payment gateways or services. These external services have their own privacy policies and 7c77 is not responsible for them. You should read their terms before using those services.

8. Cookie Policy

7c77 uses the following types of cookies:

• Essential Cookies: For maintaining login sessions and security verification.
• Functional Cookies: For remembering your language preferences and display settings.
• Analytical Cookies: For reviewing platform usage and improving the service.

You can manage cookies at any time from your browser settings. However, disabling essential cookies may disrupt the normal functioning of the platform.

9. Policy Changes

7c77 reserves the right to update this Privacy Policy at any time. If any significant changes are made, members will be notified via their registered email or through a notice on the platform. Continued use of the platform after the updated policy is published will be considered as your automatic acceptance of the new policy.

To read the overall terms of our service and find answers to common questions, visit the FAQ page — it covers common questions about accounts, payments, and bonuses.

10. Contact

If you have any questions, concerns, or requests to correct information regarding this Privacy Policy, please contact our support team:

• Live Chat: Available 24/7 on the website, in both Bengali and English
• Email: [email protected]

We generally try to respond to your request as quickly as possible. Complex requests may take a little longer.